Caller ID
Incoming Calls
If you have a home phone device that is capable of displaying caller ID info, you will be able to see the name and number of who’s calling you (assuming their provider sends that info).
Outgoing Calls
When you make outgoing calls, your recipient will be shown your phone number and the name on your account by default.
Voicemail
You can choose whether your voicemail’s are saved in the Fongo cloud, or if they’re saved on your home phone device’s answering machine. Where you want your voicemails saved should have a LOWER “rings before voicemail” setting than the other voicemail option, so that it intercepts the call first.
Voicemails Saved in Fongo Cloud
- Messages can be forwarded to your email
- Customize your rings before your caller reaches voicemail
- Check your voicemail messages remotely using a call-in number & a password
Voicemails Saved on Device’s Answering Machine
Your home phone device may have its own answering machine for voicemail messages, which you can use instead of Fongo’s cloud voicemail. It will have its own settings/features.
Ring Mode Options
Simultaneous
All your call forwarding numbers will ring at the same time, including your home phone number, so you can choose where to answer the call.
Sequential
If you have multiple call forwarding numbers, they will ring one-by-one. If there’s no answer and no voicemail picks up, the call will route back to your Fongo voicemail.
Call Forward Options
Always Call Forward
Your call forwarding settings will kick-in immediately, for every call.
Call Forward When Unavailable
Call forwarding settings will only kick-in if there is no answer on the home phone number, or if the adapter is offline.