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Number Transferring

$25 $5.95 During Sign-Up

$25 After Sign-up

You can transfer your phone number (landline or mobile) from your current provider over to Fongo.

Transfer your existing phone number

Number Transfer Process

Submit Your Number Transfer

Transferring your home phone number during signup

Submit your number transfer during sign-up, or submit it in your account after you have used the service for a while.

Submitting Number Transfer

We Contact Your Provider

contacting your old provider with fongo home phone

Fongo will contact your current provider and get the number transferred on your behalf.

We recommend you don’t contact your provider to inform them of your transfer or cancelling your account with them before the transfer is completed.

Number is Transferred

plugging in your adaptor after the number transfer is complete

We will notify you by email when your number has successfully transferred.

Your number will automatically be ready for use with your home phone adapter once you receive the confirmation email. Please power cycle your adapter at this time.

number transfer graphic for fongo home phone

Is My Number Transferrable?

Submit your phone number below to receive an immediate email and/or text message verifying that you can transfer your number to Fongo.

Number Transfer - FHP

Note: While signing up for home phone service, our system will also let you know if your phone number cannot be transferred to Fongo.

Number Transfer FAQ

Number transfers generally take 5-6 business days to complete. The first business day only counts if the transfer is submitted before 12pm.

All the information you submit for your number port must match what the other provider has on file.

Number type: Landline or Mobile

Number You Want Ported:

Current Provider:

Account Number: (Only for Mobile numbers)

First & Last Name:

Full Address
Street Number:
Street Name:
Unit #:
City:
Province:
Postal Code:

Yes, you can sign up for Fongo Home Phone and get a free phone number from us, which you can use to test it out, then you can transfer your number when you’re ready.

Note: transferring your number at sign up only costs $9.95, but if you wait to transfer it later, it will cost $25.

  • Your account with the other provider is not active or is flagged for disconnect
  • Customer has outstanding balance owed to current provider
  • Porting number must belong to you or LOA is provided
  • Customer disconnects or initiates a disconnect for the number before finalizing Porting with Fongo
  • Customer provides inaccurate information for Porting resulting in multiple rejections
  • Customer did not authorize the transfer upon the current provider requesting authorization
  • Customer initiated Porting but then decides to cancel for any reason (i.e. Provider offers better rates, number porting to some other company etc.)

Yes, your phone number that you’re transferring to Fongo will be fully functioning with your existing provider until the day it transfers to Fongo. Upon transferring to Fongo, the number will become fully functional with your Fongo service.