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Transfer Your Number

Transfer your existing Canadian phone number to Fongo Mobile for $25. Every number transfer includes free bonus features for 2 months!

Is my phone number eligible?

Submit your phone number below to receive an immediate email and/or text message verifying that your number can be transferred. Not available for Fongo World Edition users.

Number Transfer - FM
fongo mobile number transfer

Number Transfer Process

Submit Your Number Transfer

fongo mobile number transfer process

Submit your number transfer by logging in to your Fongo Mobile account here.

We Contact Your Provider

contacting your old provider with fongo home phone

Fongo will contact your provider and get the number transferred on your behalf.

We recommend you don’t contact your provider to inform them of your transfer or cancelling your account with them before the transfer is completed.

Your Number is Transferred

fongo mobile number transfer process

We will notify you by email when your number has successfully transferred.

Please log out and log back in to the app after receiving confirmation.

Bonuses After Transferring

Once you transfer your number, the following packages will be automatically applied.

2 Months

Fongo Plus

An SMS message in the app will alert you when you have been awarded your Fongo Plus bonus.

2 Months

Unlimited Canada Texting

man holding phone with fongo mobile app

An SMS message in the app will alert you when you have been awarded Canada Texting.

Frequently Asked Questions

Number transfers can take up 7 business days to complete. The first business day only counts if the transfer is submitted before 12pm. More information on transfer times can be found here.

All the information you submit for your number port must match what the other provider has on file.

Number type: Landline or Mobile

Number You Want Ported:

Current Provider:

Account Number: (Only for Mobile numbers)

First & Last Name:

Full Address
Street Number:
Street Name:
Unit #:
City:
Province:
Postal Code:

Yes, you can sign up for Fongo Mobile and get a free phone number from us, which you can use to test it out, then you can transfer your number when you’re ready.

  • Your account with the other provider is not active or is flagged for disconnect
  • Customer has outstanding balance owed to current provider
  • Porting number must belong to you or LOA is provided
  • Customer disconnects or initiates a disconnect for the number before finalizing Porting with Fongo
  • Customer provides inaccurate information for Porting resulting in multiple rejections
  • Customer did not authorize the transfer upon the current provider requesting authorization
  • Customer initiated Porting but then decides to cancel for any reason (i.e. Provider offers better rates, number porting to some other company etc.)

Yes, your phone number that you’re transferring to Fongo will be fully functioning with your existing provider until the day it transfers to Fongo. Upon transferring to Fongo, the number will become fully functional with your Fongo service.

(You may need to logout and back into the Fongo Mobile app once your number is successfully transferred to Fongo)

For numbers that were transferred into Fongo from another provider, you can transfer this number out of Fongo to any provider at any time. We will never charge anything for releasing your number.

To transfer your number out of Fongo, you will need to initiate the port-out with the provider you’re porting to. They will contact us, requesting that we release the number.

Yes, any add-ons purchased (such as Fongo Plus, Global Texting) will be activated immediately upon purchase. If those addons are purchased while the number transfer is still in progress, the add-on will be activated with the existing number. When the number transfer is complete, the add-on will become active with the transferred number.