Caller Options & Dial Menu
Caller Options
Included with Free Signup
Caller options are essentially extension shortcuts, so that callers can reach members by dialing a single digit instead of dialing “#” followed by a 3-digit extension number.
You have access to 11 caller options to set: numbers 0 – 9 and the star key (*).
Assigning Caller Options
Using the example in this section, the member “Dwight Shrute”:
- is Extension 100
- is assigned to caller option 1
- can be reaching by caller via by dialing 1 or #101
Incoming Fax
Your Fongo Works account can receive faxes as well as phone calls. You can select a member who receives any faxes sent to your business number(s).
Hunt Groups
Included With Pro Upgrade
Hunt Groups are used when you need multiple extensions to ring together (at the same time, simultaneously, or one after another, sequentially).
